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FRAUD ALERT!

Fraud Alerts

Take Some Simple Precautions to Avoid Getting Netted by Internet "Phishing" Scams
Protecting Yourself Against E-mail Fraud

Internet "phishing" scams are one of the fastest-growing frauds today. Phishing typically involves a bogus e-mail message that uses legitimate materials, such as a company's Web site graphics and logos, in an attempt to entice e-mail recipients to provide personal financial details, such as credit card and Social Security numbers.

Financial institutions, government agencies, retailers, credit card companies and many other organizations have seen their Web site graphics, including corporate logos and other materials, "borrowed" by fraudsters intent on tricking consumers into divulging personal financial information by responding to an official-looking, but entirely bogus, e-mail. Like many cons and scams, phishing preys on the unwary. Here's how you can keep your guard up, and help fight back against this form of fraud.

Take Some Simple Precautions.

  1. Never respond to an unsolicited e-mail that asks for detailed financial information. Know whom your are dealing with.
  2. Report anything suspicious to the proper authorities. Alert the company or government agency identified in the suspect e-mail through a Web address or telephone number that you know is legitimate.
  3. You can also contact the Internet Crime Complaint Center at www.ic3.gov , a partnership between the FBI and the National White Collar Crime Center, if you think you have received a phishing e-mail or have been directed to a "phishy-looking" Web site.
"Stop, Look and Call"

The Department of Justice advises e-mail users to "stop, look and call" if they receive a suspicious e-mail.

  1. Stop. Resist the urge to immediately respond to a suspicious e-mail, and to provide the information requested, despite urgent or exaggerated claims.
  2. Look. Read the text of the e-mail several times and ask yourself why the information requested would really be needed.
  3. Call. Telephone the organization identified, using a number that you know to be legitimate.
If You've Been "Phished..."

If you believe that you have provided sensitive financial information about yourself through a phishing scam, you should:

  1. Immediately contact your financial institution.
  2. Contact the three major credit bureaus and request that a fraud alert be place on your credit report. The credit bureaus and phone numbers are: Equifax, 1-800-525-6285, Experian, 1-888-397-3742; and TransUnion, 1-800-680-7289.
  3. File a complaint with the Federal Trade Commission at www.ftc.gov or 1-877-382-4357.

Websites and phone numbers to contact or call if you suspect a scam or fraud:

Anti-Fraud Website: www.fraudwatchinternational.com
Internet Fraud Complaint Center. They are in partnership with the FBI: www.ic3.gov

Consumers should never provide their personal information in response to an unsolicited telephone call, fax, letter, e-mail or Internet advertisement, says the Federal Deposit Insurance Corp.

The bottom line: Don't get hooked by fraudulent phishing attempts!

Guard against Identity Theft

The best way to avoid becoming a victim of identity theft is to actively protect yourself. Here are some suggestions that may help you with the prevention of identity theft.
How to Guard against identity theft
  1. Use the U.S. Post Office to mail your bills and personal mail. A “red flag” raised up at your mail box for mail pick-up is also a “red flag” for thieves to take your mail. Remove your mail promptly from the box.
  2. Be careful of your receipts. Never leave your purse or wallet unattended and always make sure that your debit card is returned to you each time after it is used.
  3. Always verify the total amount on your debit or credit card purchase receipt before signing it.
  4. Do not leave your Social Security number or Personal Identification Number (PIN) in your wallet or purse. Memorize them instead.
  5. Destroy pre-approved credit card offers before your throw them out.
  6. Unless you’ve initiated a telephone call, do not give your Social Security number or any account numbers to someone over the phone.
  7. When you receive your statement, compare it to your receipts. Report any discrepancies immediately to your bank or credit card company.
  8. Check your credit report at least annually to make sure it is accurate by going to Free Credit Report.

Help Keep Online Transactions secure

  1. Avoid sending sensitive information such as account numbers through unsecured email.
  2. Passwords or PINs should be used when accessing an account online.
  3. Having a virus protection software that is upgraded regularly will help secure your personal computer.

What to do If you are a Victim

  1. If you suspect that your identity has been stolen, call the three credit bureaus and ask them to put an alert on your credit record:
    1. Equifax—1 (800) 525-6285
    2. Experian—1 (888) 397-3742
    3. TransUnion—1 (800) 680-7289
  2. Contact Oregon Pacific Bank’s new account representative for help with your bank accounts about any unusual activity.
  3. Immediately contact your credit card companies regarding any ID theft activity on your cards.
  4. Being proactive is your best defense against identity theft!