Questions? We are happy to help, just give us a call at 800.997.7121
Contact Us
Mail 1355 Highway 101
P.O. Box 22000
Florence, Oregon 97439
Phone 541.997.7121
24 Hour Telephone Banking: 888.997.2255
Email Email your questions or comments. For your security, do not include sensitive information such as account numbers in your email. In Person Our friendly staff always looks forward to you stopping by any Oregon Pacific Bank branch. Lost or Stolen Card To report a lost or stolen ATM or debit card outside of normal banking hours, please call 800.554.8969. For international travelers, to report a lost or stolen ATM or debit card when traveling outside of the United States, please call collect at 614.564.5101.
Customer Service
Deliver on the Promise Deliver on the Promise is the basis of the Bank's culture and expectations of its employees. As part of Oregon Pacific Bank, we will think, speak, and act in such a manner that consistently exceeds expectations. Our employees, clients and shareholders are the integral parts of our foundation, and our Promise is to treat all three equally, be mindful of the impact of our decisions and words and to deliver the highest level of service possible to each other as well as our clients. To Our Clients
  • To grant you the same level of respect that I give my family
  • To make you feel valued
  • To exceed your expectations every day
  • To be responsive to your needs
  • That if I am unable to assist you, I will find someone who can
  • To listen carefully so I may accurately assess your needs and provide timely and relevant service
To Our Shareholders
  • To manage your investment in a responsible and ethical manner
  • To deliver the best possible return on your investment
  • To manage your investment as if it were my own
  • To preserve and maintain a positive image within our communities
  • To continue to support and give back to our communities
To Our Co-Workers
  • To exceed your expectations every day and commit to grow with every opportunity
  • To treat you with the same level of respect and professionalism I would a client
  • To put the success of the team ahead of the success of myself
  • To focus on the task at hand with the best possible attitude