05/11/2017: Oregon Pacific Bank Thanks Clients for Patience During Upgrade
As of Monday, May 8th, clients of Oregon Pacific Bank have had access to enhanced banking products and services. Aside from a fresh new look and feel to popular products such as Online Banking, Online Bill Pay, and Mobile Banking, the Bank has also greatly enhanced internal security and efficiencies.
The changes include an enhanced Online Banking platform with better Bill Pay services and improved navigation, and a brand new Mobile Banking App with functionality for business clients, better security, improved Mobile Deposit, and enhanced Bill Pay options. Clients were also issued brand new ATM/Debit cards and with ability to set up card transaction alerts and block cards from their own Online or Mobile Banking accounts if fraud is suspected.
“We want to extend our thanks to the entire community for your patience during the implementation of our new banking system,” says Ron Green, President and CEO of Oregon Pacific Bank. “Although we tried to prepare for every situation, we knew certain services would take several days to fully implement. Overall, we are very pleased with the outcome of our service upgrade, and I am happy to report that we have most of the major bugs worked out and are on the road to enjoying enhanced services, improved technology, and robust security. I would like to extend the invitation to our community to continue to reach out to us if you are still in need of assistance during this transition. And of course, thank you again to all of our clients for your patience and understanding during this change. We are honored to take care of you.”
Oregon Pacific Bank staff have been working hard to help clients through this transition. Questions and comments are always welcome at (800) 997-7121, and clients are encouraged to take the Bank’s Upgrade Satisfaction Survey.
Oregon Pacific Bank. Member FDIC.