Security Center

Oregon Pacific Bank Requests

We will never request account numbers, user names, passwords, Social Security numbers or other confidential information over the telephone or via e-mail unless you initiate the call and we need to verify your identity.For more information about fraud and identity theft, visit the Federal Trade Commission.

EnFactSM Fraud Analysis and Card Tracking

Oregon Pacific Bank utilizes EnFactSM services to protect card holders from fraud and identity theft. EnFactSM will trigger an alert if an unusual purchase is made and will freeze your debit card if suspicious activity is detected.If your debit card is mistakenly frozen for a purchase you made, call one of our Client Service Specialists for help at 800.997.7121.

  • Do use your Personal Identification Number (PIN) whenever possible
  • Don’t write your PIN on your card or have it written on something in your wallet
  • Don’t give your PIN to someone else
  • Do keep your card secure in your wallet or purse, not laying about
  • Do notify Oregon Pacific Bank before you go on vacation or travel out of state so that unusual charges can be justified

Your Safety is Important to Us Oregon Pacific Bank understands that security and confidentiality are among the highest priorities for our customers. We have partnered with some of the industry leaders using the latest encryption, intrusion prevention, and monitoring technologies. We also require Online Banking passwords to be challenging and force periodic changes to further protect your online access. Oregon Pacific Bank wants our clients to be able to do their business with peace of mind. If you have a reason to believe your Online Banking account has been compromised, we recommend you change your password and call us 800.997.7121.

Security Resources

Equip yourself and your business with the means to identify and avoid fraudlent activity.

Ways to Protect Yourself from Identity Theft

  • Don’t give out any personal information over the telephone, internet or mail unless you know who you’re talking to and what your information will be used for
  • Never give out personal information to an individual or company that you did not contact yourself
  • Shred documents and paperwork containing personal information
  • Don’t carry your social security number with you and give it out only to trusted sources
  • Check your credit report at least once a year to make sure it is accurate
  • Don’t use obvious passwords like your birthday or corresponding letters/numbers on the keyboard
  • Never click on an e-mail from a source you don’t recognize
  • Protect your computer with firewalls, anti-spyware, and anti-virus software
  • Limit online shopping to secure sites that you trust
  • Pick up your mail quickly after it is delivered
  • Pick up checks from the source or have sensitive materials delivered to the post office

Signs that Your Personal Information Could be Compromised

  • Credit is denied for no apparent reason
  • Bills or other mail do not arrive as expected
  • Calls or letters received regarding purchases you did not make
  • Credit card statements or account statements arrive that are not familiar or expected

Victim of Identity Theft?

  • Contact your financial institution
  • Close the accounts that you know or believe have been compromised or opened fraudulently
  • File a police report
  • Contact all creditors in writing to be sure they are aware of your situation. Keep copies of all documents
  • Keep record of all actions you take, people you contact, dates, time of day, resulting action, etc
  • Keep track of all documents that verify any financial loss as a result of the crime
  • Contact the fraud departments of each of the three major credit bureaus:
    Equifax – 800.525.6285
    Experian – 888.397.3742
    TransUnion – 800.680.7289