Scam Alert: Remote Access Fraud

Attention valued clients,

Your safety and security are our top priorities, and we have noticed an alarming increase in fraudulent activities targeting our community. Scammers are deceiving unsuspecting individuals into downloading harmful apps on their mobile devices, providing these fraudsters with complete access to their personal information. It is crucial that you stay vigilant and well-informed to safeguard yourself from these threats.

One common tactic employed by fraudsters is posing as tech support or customer service representatives, convincing victims to download remote access apps like AnyDesk onto their mobile devices, allowing the fraudster to gain remote access to the device.

Remember, relying on phone numbers found online for guidance is highly risky. Instances have occurred where individuals were locked out of their Facebook, Apple, or other accounts. Googling a phone number and following the instructions of a person on the other end resulted in the unwitting download of an app, leading to compromised accounts, stolen funds, identity theft, and severe disruptions to their lives.


Stay alert, exercise caution, and protect yourself from falling victim to these scams:

1️⃣ Be wary of unsolicited phone calls or messages claiming to be from trusted companies. Verify their authenticity through official channels before taking any action.

2️⃣ Always contact official customer support directly for assistance.

3️⃣ Never download apps or software solely based on advice from unknown callers. Verify the legitimacy of the request through multiple trusted sources.

4️⃣ Keep your devices up to date with the latest security patches and use strong, unique passwords for all your accounts.

5️⃣ Carefully examine all apps you download to your device and learn more about how to spot a fraudulent app: Warning Signs To Help You Find Fraudulent Apps (aarp.org)


By following these simple steps, you can strengthen your digital defenses and shield yourself from fraudsters who seek to disrupt your life and steal your hard-earned money.

Spread the word to your friends and family, and together, let’s build a safer and more secure community. Stay alert, stay safe!